Platform Comparison

365agents vs Vapi

Vapi advertises $0.05/min. The real cost? $0.13–$0.31/min after adding STT, LLM, TTS, and telephony fees. See the full breakdown and why SMBs choose 365agents instead.

The Pricing Reality

Vapi's advertised $0.05/min is just the platform fee. After adding speech‑to‑text, LLM, TTS, and telephony costs, you're actually paying $0.13–$0.31/min — up to 6× the advertised price.

The Real Cost of Vapi

Vapi’s per‑minute pricing stacks up fast. Here’s what you actually pay.

Vapi: Per‑Minute Cost Stack

Platform fee$0.05/min
Speech‑to‑text (STT)$0.01–0.03/min
LLM inference$0.02–$0.20/min
Text‑to‑speech (TTS)$0.01–0.08/min
Telephony$0.04/min
Real total per minute $0.13–$0.31/min

Plus $10,000/year STT and LLM costs for HIPAA compliance.

365 Agents: Flat Monthly Pricing

Everything included$49–$199/mo
HIPAA complianceIncluded
Phone numberIncluded
One simple bill $49–$199/mo

No hidden fees. No usage charges. No surprise invoices.

Monthly Cost at Scale

500 minutes/month

Vapi$65–$155
365 Agents$49

2,000 minutes/month

Vapi$260–$620
365 Agents$199

Feature‑by‑Feature Comparison

A transparent look at what each platform offers.

Feature 365 Agents Vapi
Setup experience Conversational — no code needed API‑first — requires developer
Pricing model Flat monthly plans ($49–$199/mo) Per‑minute + 4–5 vendor invoices
Real cost at 500 min/mo $49/mo $65–$155/mo
Real cost at 2,000 min/mo $199/mo $260–$620/mo
Knowledge base setup Paste URL — auto‑extracted Manual PDF/HTML upload
Calendar integration Native — connects in clicks Custom function calling setup
CRM integration Built‑in Requires custom development
SMS follow‑ups Built‑in Requires custom development
HIPAA compliance Included in all plans $10,000/yr extra
Billing One simple invoice 4–5 separate vendor invoices
Voice latency Sub‑500ms Sub‑2500ms claimed
Agent learns from pages Yes — teachable AI Static config only
Multi‑agent chaining Coming soon Squadlab feature available
Target user Business owners & teams Developers & engineers

The Developer Tax

Vapi is built for developers. If you're not one, you'll need to hire one.

What Vapi Setup Looks Like

  • Configure Assistants API with JSON payloads
  • Set up webhook endpoints for call events
  • Write custom function calling for calendar/CRM
  • Manage system LLM, STT, and TTS provider accounts
  • Build your own dashboard for non‑technical team
Developer cost $3,000+ before your agent takes its first call

What 365 Agents Setup Looks Like

  • Answer a few questions about your business
  • Paste your website URL — agent learns automatically
  • Connect your calendar with one click
  • Choose your voice and tone
  • Your agent is live and taking calls
Total setup time Under 10 minutes

Why SMBs Choose 365 Agents

Transparent Pricing

Flat $49–$199/mo plans. No hidden fees. Vapi’s per‑minute pricing totals $0.13–$0.31/min.

No Developer Needed

Simple setup. No APIs, no JSON, no engineering workflow.

One Simple Bill

A single monthly invoice. 4–5 separate vendor charges in Vapi.

Website Auto‑Extraction

Paste your URL — agent learns from your business. No manual uploads.

Native Integrations

Calendar, SMS, and CRM built‑in — no coding or function calling.

HIPAA Included

Compliant infrastructure at no extra cost. $10,000/yr on Vapi.

Built for Business Owners

Designed for SMBs, not developers or engineers.

Teachable Agent

Your agent learns from your website pages and improves — not static config.

Frequently asked questions

No. Vapi advertises $0.05/min as their platform fee, but that excludes speech-to-text ($0.01/min), LLM inference ($0.02–$0.20/min depending on model), text-to-speech ($0.04/min), and telephony ($0.01/min). Real-world costs range from $0.13 to $0.31 per minute — plus $10/mo per SIP line and $1,000/mo extra for HIPAA compliance.
No. 365 Agents is designed for business owners, not engineers. You set up your agent through a conversational onboarding flow — no code, no API keys, no SDKs. With Vapi, you need a developer comfortable with REST APIs and function calling, which typically costs $150/hr or more.
Yes. Most businesses migrate in under 30 minutes. Just paste your website URL, connect your calendar and phone number, and your agent is live. We also offer a free onboarding call to help you get set up.
Vapi requires you to manually upload PDFs, TXT files, or URLs to build a RAG-powered knowledge base. 365 Agents automatically scans your website and extracts the information your agent needs — no file prep or manual uploads required.
Yes. HIPAA compliance is included in all 365 Agents plans at no extra cost. Vapi charges $1,000/month extra for HIPAA-compliant infrastructure.

Stop Paying the Developer Tax

Get a voice AI agent that works out of the box — no engineers, no hidden fees, no multi-vendor headaches.

Get started now