TEXTING AGENT
Your customers are already texting. Are you texting back?
SMS, MMS, and RCS, 24/7, on your existing number. No carrier switch. No number porting.
AGENT DESKTOP
Your team's command center for every conversation.
Every inbound text, every AI response, every escalation in one shared inbox your whole team can see.
Sentiment Analysis
The agent flags frustrated, confused, or urgent conversations so your team can prioritize what matters most.
Call & Text Context
Every text conversation is linked to the caller's full history: previous calls, prior messages, open issues. Your team never starts from zero.
Shared Inboxes
Every inbound text visible in real time, with assignment, notes, and status tracking built in. Nothing falls through the cracks.
Human in the Loop
Your AI handles the routine, but your team is always in control. When a conversation needs a human, the agent flags it, transfers the full history, and steps aside.
RCS · SMS · MMS
Send the right message in the right format, every time.
Works on every device, every carrier, automatically.
Branded Messaging (RCS)
Adds your logo, verified sender status, and read receipts to every message. Available by carrier approval. Ask your account manager to get started.
Rich Media (MMS)
Send photos, videos, PDFs, and promotional images directly in the conversation. Outbound MMS is $0.03/msg. Inbound is always free.
Two-Way Conversations (SMS)
Works on every phone, every carrier, every plan. Includes 1,000 outbound SMS/month. Inbound is unlimited. Overage at $0.01/msg.
Automatic Fallback
When RCS isn't supported, your agent falls back to MMS or SMS automatically. No message is ever lost.
YOUR NUMBER. YOUR CARRIER.
Start texting on the number your customers already know.
No carrier switch. No number porting. Just connect and go.
Bring Your Own Carrier (BYOC)
Works with AT&T, Verizon, T-Mobile, and any VoIP provider. No contracts, no number changes.
Toll-Free Texting
Your 1-800 number can send and receive texts. Same number, same brand, zero confusion.
Landline Texting
Text-enable your existing landline without replacing your phone system. Calls still ring through as normal.
Short codes
5 and 6-digit numbers for high-volume campaigns. Faster throughput and better deliverability than standard long codes. Ask your account manager about availability.
Go live in 4 steps and start saving immediately
Stop overpaying for missed calls and administrative tasks. With 365agents, you can deploy a professional, 24/7 AI voice agent that costs less than a part-time employee.
1. Connect your number
Text-enable your existing business number (local, toll-free, or landline). No porting, no carrier switch.
2. Configure your agent
Set what your agent says, offers, and when to escalate. Templates included.
3. Connect your tools
Sync with your CRM, calendar, and helpdesk in a few clicks. Over 3,000 integrations available.
4. Start texting
Your agent goes live immediately. You’re notified of every escalation.
1. Pick your agent
Choose a professional voice that fits your brand. Your AI agent is ready to work from day one, eliminating the need for expensive and time-consuming recruitment or training.
2. Connect your tools & knowledge base
Instantly make your agent an expert on your business. Connect your calendar and CRM, then upload your existing documents, FAQs, or website content to your agent’s knowledge base. It learns automatically, saving you hours of manual setup.
3. Forward your existing phone number
Activate your agent by forwarding your main business number. It works seamlessly with any phone system, from mobile phones to complex VoIP setups. You can turn forwarding on or off at any time, giving you a 24/7 front desk whenever you need it.
4. Start taking calls & saving money
That’s it. Your AI agent is now live, answering calls, scheduling appointments, and freeing your team to focus on critical work. Stop losing money on missed leads and start saving on operational costs from the first call.
Built for all types of businesses
Whatever your business, your voice AI agent is ready to answer, help, and deliver faster service in every industry.
Healthcare
TEXTING AGENT FOR HEALTHCARE
Patients prefer texting. Now your practice can too.
Send reminders, intake forms, and follow-up instructions by text. Patients confirm, reschedule, or ask questions without calling the front desk. HIPAA-conscious workflows available.
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•Send appointment reminders and confirmations: Reduce no-shows and free up front desk time
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•Answer patient questions instantly by text: Remove hold times and improve patient confidence
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•Handle after-hours messages automatically: Keep patient support running even when your office is closed
Retail & eCommerce
TEXTING AGENT FOR RETAIL & E-COMMERCE
Turn browsers into buyers with a text.
Send order updates, cart reminders, and promos directly to your customers’ phones. With a 98% open rate, texts get seen faster than any email.
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•Send order updates and cart reminders: Reduce drop-offs and recover lost revenue
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•Answer product and policy questions fast: Cut support volume and keep customers happy
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•Reach shoppers around the clock: Never miss a sale because no one was available
Professional Services
TEXTING AGENT FOR PROFESSIONAL SERVICES
Client communication that doesn't require a phone call.
Send document requests, reminders, and status updates by text. Keep clients informed without interrupting billable hours.
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•Answer client questions instantly by text: Reduce back-and-forth and keep projects moving
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•Send document requests and appointment reminders: Eliminate admin bottlenecks and fill your calendar faster
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•Share status updates automatically: Improve transparency and client confidence
Home Services
TEXTING AGENT FOR HOME SERVICES
Book more jobs without answering more calls.
Homeowners text to get quotes, check availability, and confirm appointments, handled 24/7. Your team wakes up to a full schedule, not a voicemail inbox.
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•Book jobs and send confirmations automatically: Keep your schedule full without stopping work
-
•Answer pricing, service, and availability questions by text:Reduce call interruptions and win more jobs
-
•Handle after-hours requests for you: Capture leads and opportunities while you’re off the clock
TEXTING AGENT FOR HEALTHCARE
Patients prefer texting. Now your practice can too.
Send reminders, intake forms, and follow-up instructions by text. Patients confirm, reschedule, or ask questions without calling the front desk. HIPAA-conscious workflows available.
-
•Send appointment reminders and confirmations: Reduce no-shows and free up front desk time
-
•Answer patient questions instantly by text: Remove hold times and improve patient confidence
-
•Handle after-hours messages automatically: Keep patient support running even when your office is closed
TEXTING AGENT FOR RETAIL & E-COMMERCE
Turn browsers into buyers with a text.
Send order updates, cart reminders, and promos directly to your customers’ phones. With a 98% open rate, texts get seen faster than any email.
-
•Send order updates and cart reminders: Reduce drop-offs and recover lost revenue
-
•Answer product and policy questions fast: Cut support volume and keep customers happy
-
•Reach shoppers around the clock: Never miss a sale because no one was available
TEXTING AGENT FOR PROFESSIONAL SERVICES
Client communication that doesn't require a phone call.
Send document requests, reminders, and status updates by text. Keep clients informed without interrupting billable hours.
-
•Answer client questions instantly by text: Reduce back-and-forth and keep projects moving
-
•Send document requests and appointment reminders: Eliminate admin bottlenecks and fill your calendar faster
-
•Share status updates automatically: Improve transparency and client confidence
TEXTING AGENT FOR HOME SERVICES
Book more jobs without answering more calls.
Homeowners text to get quotes, check availability, and confirm appointments, handled 24/7. Your team wakes up to a full schedule, not a voicemail inbox.
-
•Book jobs and send confirmations automatically: Keep your schedule full without stopping work
-
•Answer pricing, service, and availability questions by text:Reduce call interruptions and win more jobs
-
•Handle after-hours requests for you: Capture leads and opportunities while you’re off the clock
Integrations
Connected to everything
you already use.
Your AI doesn't work in a silo. With 3,000+ app integrations and 10,000+ prebuilt actions, your voice agent talks directly to the tools that run your business—in real time.
Integrations
Works with what you already use
365agents plug into your calendars, email, CRM, and other tools you already use, with no complicated setup.
faq
Frequently asked questions
Your plan includes 1,000 outbound SMS/month. Inbound is always unlimited. Overage is $0.01/msg.
Inbound MMS is always free. Outbound MMS is $0.03/msg, billed separately from your SMS allowance.
RCS delivers branded, verified messages with your logo, read receipts, and rich media. It works on Android and requires carrier approval. The 365agents team handles the application on your behalf. While approval is pending, your agent sends standard SMS.
No. Text-enable your existing number without switching carriers or porting. Calls work exactly as they do today.
A 5 or 6-digit number for high-volume campaigns. Faster throughput and better deliverability than standard numbers. Ask your account manager if it's the right fit.
Yes. Add it to any existing 365agents plan for $19.95/month, or use it standalone. Email support@365agents.com to get started.
book a demo
Start texting smarter today.
Handle every inbound text, qualify every lead, and never miss a conversation.