365 Enterprise
Custom AI agents, designed for your environment.
When off-the-shelf doesn't fit — multi-location operations, complex integrations, specialized workflows — our enterprise team designs and builds custom voice and text agents that work the way your business actually works.
What you get
Everything an enterprise engagement includes.
Custom agent design
Built around your specific workflows, scripts, escalation paths, and brand voice. Not a template, not a configuration of an existing product. We start from your requirements and architect from there.
Deep system integrations
Beyond standard CRM and calendar. EHRs, custom databases, legacy phone systems, proprietary APIs. If your team can document it, our team can integrate it.
Dedicated implementation support
A solutions architect, an integration engineer, and a project manager assigned to your account from kickoff to launch. One single point of contact, accountable end-to-end.
How it works
From discovery to deployment in weeks, not months.
Most engagements go from kickoff to live in 6 to 8 weeks. We'll give you a firm timeline at the end of scoping.
Discovery
A 60-minute call to understand your goals, current stack, and constraints. We come prepared with a tailored set of questions specific to your industry.
Week 1Scoping
A clear deliverables document: agent design, integration map, success criteria, and timeline. You approve before we build.
Week 2Build
Your dedicated team builds, tests, and iterates with your feedback. Transparent progress tracking from kickoff to launch.
Weeks 3-6Deploy & optimize
Go live with white-glove support, then ongoing performance reviews and continuous improvement.
Week 7+Built for
The businesses off-the-shelf doesn't fit.
Multi-location operations
Franchises, multi-site healthcare networks, retail chains. Centralized intelligence with location-specific behavior — one platform, every location handled correctly.
High-volume contact centers
Replacing or augmenting BPO contracts at scale. Hundreds of concurrent calls, sub-second response times, full transcript and analytics handoff.
Complex integrations
Custom databases, legacy phone systems, proprietary APIs, internal tools. We've integrated with what you've got — or we'll build the connector.
Specialized workflows
Insurance intake, mortgage qualification, multi-step booking, conditional routing. The work that template products can't quite handle.
FAQ
Common enterprise questions
Most voice AI tools give you a template you configure. We start with a blank page. Your scripts, your escalation logic, your brand voice, your tools. We architect each agent around your specific workflow.
Most engagements go from kickoff to live in 6 to 8 weeks. Larger or more complex deployments — multi-location, multi-language, deep integrations — typically run 8 to 12 weeks. We'll give you a firm timeline at the end of scoping.
Enterprise is custom-quoted based on scope, integration complexity, and call volume. We'll walk you through pricing during scoping, after we understand what you actually need. No surprise invoices, no hidden fees.
Usually, yes. We've worked with EHRs, legacy phone systems, custom databases, and proprietary APIs. If we can't do something, we'll tell you in scoping — not after you've signed.
Yes. Many enterprise engagements start as upgrades from a standard plan. Your existing setup transfers directly into the custom build.
Tell us what you're trying to build.
Whether you're scoping a single specialized agent or replacing an entire contact center, we'll listen first and propose second. A real human will respond within one business day.