Texting Agent

Your customers are already texting. Are you texting back?

SMS, MMS, and RCS, 24/7, on your existing number. No carrier switch. No number porting.

Texting Agent conversation on a phoneSales Representative agent card

Live desk

Your team’s command center for every conversation.

Every inbound text, every AI response, every escalation in one shared inbox your whole team can see.

Live desk shared inbox

Sentiment Analysis

The agent flags frustrated, confused, or urgent conversations so your team can prioritize what matters most.

Call & Text Context

Every text conversation is linked to the caller's full history: previous calls, prior messages, open issues. Your team never starts from zero.

Shared Inboxes

Every inbound text visible in real time, with assignment, notes, and status tracking built in. Nothing falls through the cracks.

Human in the Loop

Your AI handles the routine, but your team is always in control. When a conversation needs a human, the agent flags it, transfers the full history, and steps aside.

RCS · SMS · MMS

Send the right message in the right format, every time.

Works on every device, every carrier, automatically.

Messages across RCS, SMS and MMS

Branded Messaging (RCS)

Adds your logo, verified sender status, and read receipts to every message. Available by carrier approval. Ask your account manager to get started.

Rich Media (MMS)

Send photos, videos, PDFs, and promotional images directly in the conversation. Outbound MMS is $0.03/msg. Inbound is always free.

Two-Way Conversations (SMS)

Works on every phone, every carrier, every plan. Includes 1,000 outbound SMS/month. Inbound is unlimited. Overage at $0.01/msg.

Automatic Fallback

When RCS isn't supported, your agent falls back to MMS or SMS automatically. No message is ever lost.

Text on your existing number

Your number. Your carrier.

Start texting on the number your customers already know.

No carrier switch. No number porting. Just connect and go.

Bring Your Own Carrier (BYOC)

Works with AT&T, Verizon, T-Mobile, and any VoIP provider. No contracts, no number changes.

Toll-Free Texting

Your 1-800 number can send and receive texts. Same number, same brand, zero confusion.

Landline Texting

Text-enable your existing landline without replacing your phone system. Calls still ring through as normal.

Short codes

5 and 6-digit numbers for high-volume campaigns. Faster throughput and better deliverability than standard long codes. Ask your account manager about availability.

Go live in 4 steps and start saving immediately

Stop overpaying for missed calls and administrative tasks. With 365agents, you can deploy a professional, 24/7 AI voice agent that costs less than a part-time employee.

1. Connect your number

Text-enable your existing business number (local, toll-free, or landline). No porting, no carrier switch.

2. Configure your agent

Set what your agent says, offers, and when to escalate. Templates included.

3. Connect your tools

Sync with your CRM, calendar, and helpdesk in a few clicks. Over 3,000 integrations available.

4. Start texting

Your agent goes live immediately. You’re notified of every escalation.

Built for all types of businesses

Whatever your business, your voice AI agent is ready to answer, help, and deliver faster service in every industry.

Integrations

Connected to everything
you already use.

Your AI doesn't work in a silo. With 3,000+ app integrations and 10,000+ prebuilt actions, your voice agent talks directly to the tools that run your business—in real time.

faq

Frequently asked questions

Your plan includes 1,000 outbound SMS/month. Inbound is always unlimited. Overage is $0.25/msg.

Book a demo

Start texting smarter today.

Handle every inbound text, qualify every lead, and never miss a conversation.